Not so much recently as an ongoing pitch battle with the scum.

Basically, back in September 2000, I got cut off. When I rang the helpdesk during the day I could not get through. On the one occasion I did get through I got transferred to a non-existent number and was kicked out the system. Ringing the number out of hours put you through to a answerphone system where you were asked to leave a message if you had no dial tone or you TV signal was dead (ie - complete loss of service). I lost count of how many times I left a message without answer. I eventually stopped my direct debit in the hope this might get someone's attention.

It didn't. After two months with no service, and increasing bills, I got hold of the number for a sales rep for my area and asked him to sort it out. The line was back in two days. However, as my mobile phone bill had trebled for two months, and because I refused to pay for two months of no service, I refused to reinstate the DD until they credited my account accordingly. Again, I've lost count of how many people I've explained this to. I'm sick of being told that this time they will sort it out. They eventually cut me off for non-payment, and have passed the debt to a debt collection agency, despite me telling them of my change of address, and that I will pay my arrears once they've credited me for the loss of service. Predictably, all the threats of court action are still being sent to my old address.

Problem is, if you want cable/sky TV, then you either get a Sky dish (not always practical when renting) or an NTL line. As for Telecoms, it's either NTL or BT. And BT are no better, just more costly.

You just can't win!


(Phew! Rant over!)

hmm, no ntl probs here, but I'm not on dial-up so it's prolly a completely different problem.

I'm using NTLWorld dial-up and have no problems at all.

I use NTL and am having no probs at all

Spike's also been in touch with me the last two days over this and told me their helpline says Hertfordshire, Bedfordshire and Leicester areas are being hit hard, amongst others.

(Can I tell you he then asked me to post asking anyone else having problems connecting to the net to answer saying what and where they are. Think about it! )

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by Red
I use NTL and am having no probs at all

Spike's also been in touch with me the last two days over this and told me their helpline says Hertfordshire, Bedfordshire and Leicester areas are being hit hard, amongst others.

(Can I tell you he then asked me to post asking anyone else having problems connecting to the net to answer saying what and where they are. Think about it! )

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As long as I get my pint. I'm going to hold him to it as well.

Don't even talk to me about NTL

I regularly get problems with them, be it the tv or the internet.... I'm on first name terms with the fault line

Just for the record...NTL Suck

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by Red
(Can I tell you he then asked me to post asking anyone else having problems connecting to the net to answer saying what and where they are. Think about it! )

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Nice one

I've been having general problems connecting over the last few weeks ever since they've been discussing introducing charges (I guess NTL are having to change the system)

I remember the one time my phone line wasn't working at all and I got asked if I'd unplugged it!!!

I'M BACK! god i tell you what i've been well annoyed the last 2 days without the net its been like a big part of my life missing (sad i know) but anyway ntl are complete and utter....well you get the idea.

Glad you're back with us, Spike

I'm on an ntl cable modem in South Wales and haven't had any problems in 6 months except when it went down once for about an hour. But friends with dial-up connections in Northampton have been having on and off problems for last few months.