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the place where i work would make a good home for the terminally bewildered...
smeg knows its already full of them...
smeg knows its already full of them...
Posted: 22:05 Jun 07 2006
Call-centres at a cinema near you?
The phenomenon of the outsourced call-centre in India has brought about a wave of inspiration in books, movies and TV, according to the Observer.
I don't know about you, but I think I like any training programme that tells you "a 35-year-old [customer's] brain and IQ is the same as a 10-year-old [call-centre operator's] brain. This will help you understand your clients", soooo much better than the call-centre training I got
Anybody reckon their workplaces (past or present) would make good movies, books or TV shows?
I don't know about you, but I think I like any training programme that tells you "a 35-year-old [customer's] brain and IQ is the same as a 10-year-old [call-centre operator's] brain. This will help you understand your clients", soooo much better than the call-centre training I got
Anybody reckon their workplaces (past or present) would make good movies, books or TV shows?
2 Replies and 1330 Views in Total.
Posted: 22:05 Jun 07 2006 
When I was working at a call-centre I didn't know who was more terminally bewildered; the customers or the staff and more importantly, who was more responsible... 
Posted: 16:06 Jun 08 2006